Shipping policy

Shipping & Delivery

Every order ships from our machine shop in Belleville, New Jersey.

What you pay

Product prices don't include shipping. You'll see the shipping cost at checkout before you pay. We ship with UPS and USPS. If you need a different carrier, call us at 212-337-8510 and we'll set it up.

Free shipping over $250

US orders of $250 or more ship free. That's the order total after discounts and before tax. On free-shipping orders, we choose the carrier and service. If you need it by a specific date, select a faster option at checkout or call us.

When it ships

In-stock orders leave the shop within 2–3 business days. You'll get tracking by email when your order ships. If anything on your order will take longer, we'll contact you directly. You can then take a partial shipment of what's ready or cancel the rest.

Delivery dates come from the carrier. They're usually right, but not guaranteed.

Damaged or lost in transit

Within the US, the package is our responsibility until it reaches you. If it arrives damaged or doesn't arrive, email us within 10 days with your order number and a photo of the box and contents. We'll replace it.

International orders

International orders ship from our facility at your expense. You're responsible for any duties, taxes, and customs fees on arrival, and customs can add days to delivery.